PRIVACY POLICY

Privacy Policy
Effective Date: 26 Jun 2025

At Atmaia, we are committed to protecting the privacy and personal data of our clients. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services, including 1-1 spiritual healing sessions conducted online or by phone. The Data Administrator is Atmaia LTD., registered address 3rd Floor, 86-90 Paul Street, London, United Kingdom, EC2A 4NE.

1. Information We Collect

We collect the following types of personal data:

• Basic Identification Information:
  Your first name and last name.

• Contact Details:
  Your phone number and e-mail address.

• Session and Service Information:
  Any responses provided in intake or assessment forms, personal preferences, and any details you voluntarily share during your sessions with our practitioners.

• Payment Information:
  While we do not process payments directly, payment information may be collected and processed by secure third-party payment providers (e.g., Stripe, PayPal). These providers maintain their own privacy and security policies.

• Website Usage Data:
  Cookies and similar technologies may be used on our website to enhance functionality, analyze traffic, and remember your preferences. You may manage cookie preferences via your browser settings.

2. How We Use Your Data

Your personal data is used solely for the following purposes:

• Service Delivery:
  To schedule, administer, and deliver the healing services you have requested.

• Client Support:
  To communicate with you regarding your sessions, respond to inquiries, and ensure a smooth and supportive experience.

• Marketing (with Consent):
  If you give us express permission, we may use your contact details to send you information about relevant offerings, updates, or events we believe may benefit you.

3. Data Sharing and Disclosure

We do not sell, rent, or disclose your personal data to any third parties for marketing or commercial purposes. Your data is shared only when:

• It is required by law or legal process;

• It is necessary for the delivery of services (e.g., secure hosting or communications software);

• You have explicitly consented to it.

4. Data Security

We implement a range of technical, organizational, and administrative security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encrypted communications;

• Secure data storage systems;

• Access controls and confidentiality agreements for staff;

• Regular review and updates to our privacy practices.

5. Your Rights

You have the right to:

• Access your personal data;

• Request corrections to inaccurate or incomplete data;

• Withdraw consent to marketing communications at any time;

• Request deletion of your data (subject to any legal or contractual obligations).

To exercise any of these rights, please contact us at [insert email address].

6. Retention Period

We retain your data only as long as necessary for the purposes outlined above, or as required by law (e.g., for accounting or tax records). Once your data is no longer needed, we ensure its secure deletion.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our privacy practices or your data, please contact us at:

Atmaia LTD
info@atmaia.com